FAQ's


1. Search Questions

Q. When to use 'All' Search ?
A. This Search option enables you to search on the basis of both products / services and company name. Check our Search Tips for more details.

Q. When to use 'Product / Service' Search?
A. This search is to be used when you are looking for a local business selling a particular kind of product or service. Check our Search Tips for more details.

Q. When to use 'Company Name' Search?
A. Use this search when you are looking for some specific company or business that you know by name. Check our Search Tips for more details.

Q. What is 'Refine by location' meant for?
A. You can further refine your search by narrowing down on the location in which you are looking for the business. Check our Search Tips for more details.

Q. What is 'Refine by Related Categories' meant for?
A. You can refine your search further by narrowing down on the categories and sub categories related to your search. Check our Search Tips for more details.

Q. What is 'Filter Results by Related Keywords' meant for?
A. We help you to find your desired results by highlighting the keywords related to your search that might be of your interest. Check our Search Tips for more details.

Q. What is 'See Also' meant for?
A. This section brings to you the sub categories that relate to your chosen sub category once you have made some choice from the 'Refine by Category' Section. This is to aid you further to find your desired results. Check our Search Tips for more details.

Q. What is meant by 'Exact Matches' and 'All Matches' in 'Refine by Category' Section?
A. 'Exact Matches' would find the results 'with all the words' or 'with the exact phrase as your searched phrase', while 'All Matches' would find the results 'with at least one of the words' of your searched phrase.

Q. What to do if no matching results are found?
A. There can be various reasons why you do not retrieve any matching results for your search query:

- If searching by Product or Service, you may have not used an appropriate product name. Try your search again by using a different word that can best describe it and is known by in the market.

- If searching by Company Name, you may have misspelled one or more words in the name. Try using only that part of the name you are sure of. You can then refine your search by narrowing down through related categories section.

-If the location specified is too specific or too narrow, there might be no results. Try using wider area cover. You can then narrow down on your search with the aid of 'Refine your location' option.

Q. What should I do if there are too many results for my search?
A. If your search produces too many results, you can refine your search by using one of our refine search options as 'Refine by location', 'Refine by Category', 'Filter by Related Keywords' and 'See Also'. Check out our Search Tips for more details.

Q. I can't find the Business listing I want. What should I do?
A. You can try one of the options to find what you are looking for:

- Try more appropriate keyword to best describe the product or service you are looking for.

- Your search may be too narrow. Try with a more common term and then refine your search by using the options 'Refine by Category', 'Filter results by Related Keywords' and 'See Also'.

- Make use of the 'Exact Matches' and 'All Matches' options with 'Refine by Category'.

Check out our search tips for more details.

Q. Can I perform a search from my Mobile Device?
A. Yes you can perform a search with your mobile device using any of the following options:

GETIT™ GPRS / WAP Search: Click here for details.
GETIT™ SMS Search: Click here for details.
GETIT™ NOW Voice Search: Click here for details.

2. Business Listings

Q. How can I change an incorrect listing for a business I know of?
A. You can submit changes for any Business Listing you know of and are aware of its correct details. Our Data Verification team will verify any information you provide. Updated data would take one working day to appear on Getit.in. Click here to edit any business listing.

Q. What is the difference between the listings and Sponsored Listings?
A. Sponsored Listing is a paid form of advertising which allows businesses already listed at GETIT™ to receive enhanced placement and thus more customer focus.

Q. Do I need a street address to get a map?
A. You don't need a street address to generate a map. To map a location, enter the City name, State name, Street or Area name or Pin code in the 'where' box. For more information, visit the Map Based Search Help.


Q. What do the lettered, orange squares on the map mean?
A. Every business listed on the Map Search Results page is assigned an alphabet visible as lettered orange squares. An alphabet corresponding to a business can be found beside that business listing in the left panel on search results page and at its location on the map. So, look for the same alphabet on the Map, to locate any business listed in the left panel.

Q. How do the check boxes with every business listing help?
A. You can select a few businesses from the search results by un-checking the checkboxes for the un-desired ones. This would help you to see only the businesses of your interest on the map


4. SMS / Email / Call Questions

Q. What is Get SMS /Email?
A. Getit.in allows you to forward any business details to your mobile or Mailbox through our Get SMS / Email Service. The information is sent in the form of SMS and / or Email. Use the following steps to successfully receive the details:

Click on the Get SMS / Email option provided with every business detail to reach to an information form.

Enter the Mobile Number and Email ID where you would like to receive the business details.

Type in the characters you see in the picture for verification.

Click on 'Send SMS and Email Now' button.

In few minutes time, you would be able to receive the details you have forwarded.

Q. Will I be charged for using Get SMS / Email?
A. Getit.in provides this service for free to all its users.

Q. Can I use 'Get SMS / Email' to send any business' details to more than one number?
A. Yes, you can send any business detail to more than one mobile number or Mailbox. Simply repeat the process of Sending SMS / Email by specifying the desired destinations i.e. Mobile number and Email ID, each time. So you can forward these details to yourself and to any of your acquaintances or friends.

Q. Where does the 'Call Now' feature connect me?
A. Getit.in provides 'Call' option with each business listing. When clicked on it, this would connect you directly to the concerned business.

Q. Will I be charged for making calls through Getit.in?
A. Getit.in provides this service for free to all its users.

5. Registration / Membership Questions

Q. Why should I register with Getit.in?
A. As a registered user of Getit.in, you can avail a number of benefits:
  • List you business for free and join the pool of 5 million businesses.
  • Attract new customers as well as provide valuable information to your existing customers.
  • Let your customers find you 24 hrs, 365 days from anywhere.
  • Along with Getit.in, get listed in our all media searches as Mobile GPRS Search, SMS Search, Voice Search and printed Yellow Pages.

Q. How do I register on Getit.in?
A. Click on the 'Register' Link at the top of the browser window. Fill in all the details asked for in the registration form. You would get registered once all the details are successfully submitted.

Q. How do I verify my Getit™ account?
A. Once you have completed the registration process, you will receive an email as a verification message with a special link. Check your mailbox for this mail. Click on this verification link or copy and paste it into your browser. Doing this would verify your account. For any help or query, drop us an email at help@getit.in.

Q. How do I login to Getit.in?
A. To login to your Getit.in Account, click on the sign-in option at the top right corner of your browser window. Feed in your User ID and Password details with which you had registered. Click on the 'Sign In' button to sign in to your account.

Q. Can I have multiple accounts?
A. No, you cannot have multiple accounts.

Q. What are the minimum and maximum lengths for my password?
A. The Password can be a minimum of 6 and a maximum of 12 characters.

Q. Is login name and password case sensitive?
A. No, the login name and password is not case sensitive.

Q. What if I forget my user name and password?
A. Incase you forget your user name and password, we help you retrieve them. Get to the Forgot Password Form by clicking on its link on the sign-in page. Enter the email address with which you had registered and we will provide you with the User ID and Password details through an email. Click here to get to Forgot Password Page.

Q. What if I've forgotten my password and my e-mail has changed since I have created my account?
A. In such a case, you will have to register again.

Q. Why does Getit™ ask for some personal information when one registers with it?
A. We do this to customize your experience.

Q. Is my Personal Information Secure?
A. We respect the privacy of our customers and take all steps to keep your personal information confidential. Read our Privacy Policy for details.

6. Advertising Questions

Q. How can I find out more about advertising at Getit.in?
A. Visit Our Advertisers Section, to know more about advertising at Getit.in.


Free Business Listings:

Q. What does free Getit.in Listing Include?
A. Getit.in listings include:
Names of the Businesses with their complete contact and business details.
Mapped location of the business
Features with each business listing to connect users to businesses through Email, SMS and Call facility.

Q. How can I have my business listed in Getit.in?
A. To get your business listed at Getit.in, feed your busienss details through our 'Add New Business' form. Your listing would soon be included after verification.

Q. Do I need a website?
A. No, you don't need any website to get your business listed with us.

Q. What information do I need to provide?
A. You need to provide only the basic information about your business that you want your customers to know and the contact details. Refer to the 'Add New Business' form for details.

Q. How do I update my Business Listing?
A. You can update your business listing by submitting the changes through our 'Edit Business Listing' form. Our Data Verification team will verify any information you provide. Updated data would take 1 working day to appear on Getit.in.

Q. How can I have my business listing removed?
A. Just provide us with your business listings' details as they appear on getit.in.

Q. How do I improve the position of my business listing in people's search results?
A. You can improve the position of your business listing by adding more information to your listing so that it's returned in more of search results. Make sure to use relevant words in your business' description so that it gets better position in the searches related to your business. Our Business Catalogs allow to add as much information as you want for your business along with graphics. Click here to learn more.

I submitted a request to add a business, but it still doesn't show up.

When you send us a request to add up a business, our data validation team will contact you to verify the information. It takes us 2 working days to complete the validation process and make the listing online.

Q. Does adding my listing to Getit.in also add the listing to the print Yellow Pages?
A. Once you add your business listing at Getit.in, it will automatically be also included in our other media yellow page searches, i.e. Printed GETIT™ Yellow Pages, GETIT™ Mobile Search, GETIT™ NOW Voice Search and GETIT™ SMS Search


Paid Organic Listings:

Q. How are Paid Organic Listings different from Free business listings?
A. Paid Organic Listing is a paid form of advertising, which allows businesses listed at GETIT™ to receive enhanced placement and thus more customer focus, by being displayed at the top of the regular search results. Click here for details.

Q. Can I have a link to my own website when I advertise as Paid Organic Listings?
A. No you cannot have a link to your website when you want to advertise as Paid Organic Listings. You can opt in for our business catalogs to add up all necessary business information including product images, company logo, products and services offered, hours of operation, modes of payment and also a link to your website. Contact our sales department for details.

Q. How do catalogues play a role in advertising as Paid Organic Listings?
A. Today's buyers look for more information to make a well-informed purchase decision, so help them by adding more information about your business. Catalogs act as a professional store showcasing your products, highlighting your business information, hours of operation, contact details, perhaps an e-commerce engine to influence the targeted customer.

Q. How much does it cost?
A. Please contact our sales department for details.

Q. How long does it take for my program to go live?
A. It would take us 1 working day after you send us a request to make your program go live.

Q. Can I update the business details of my Paid Organic Listing, after the program goes live?
A. Yes, you can update the business details of your Paid Organic Listing after the program goes live.

Q. Can I change the keywords for which I want to position my listings once the program goes live?
A. Yes, you can change the keywords for which you want to position your listings once the program goes live.

Sponsored listings:

Q. How are Sponsored Listings different from Free Business Listings?
A. Sponsored Listing is a paid form of advertising which allows businesses already listed at GETIT™ to receive enhanced placement and thus more customer focus. Click here for details.

Q. How are Sponsored Listings different from Paid Organic Listings?
A. Both Sponsored and Paid Organic Listings are the Paid form of advertising whereby your business listings receive some premium position on our website. The Paid Organic Listings are displayed at the top positions on the search results for the keywords you wish to appear for, while the Sponsored Listings are displayed in the premium positions at the right of our organic search results for the keywords you wish to appear. Click here for details.

Q. Can I have a link to my own website when I advertise as Sponsored listings?
A. Yes, you can have a link to your own website when you advertise as Sponsored listings.

Q. Do I need a website to advertise as Sponsored Listings?
A. No, you do not need a website to advertise as Sponsored Listings.

Q. Can I have a product catalogue and advertise as Sponsored Listings?
A. If you want a Product Catalog then you can advertise as Paid Organic Listings and not sponsored listings.

Q. How much does it cost?
A. Please contact our sales department for details.

Q. How long does it take for my program to go live?
A. It would take us one working day after you send us a request to make your program go live.

Q. Can I change the keywords for which I want to position my listings once the program goes live?
A. Yes, you can change the keywords for which you want to position your listing once the program goes live, by modifying your bid. Contact Sales Department for details.

Q. How am I protected against Click Fraud for any Paid form of Advertising I take up?
A. Getit.in takes click fraud very seriously and takes every step to protect our members. Read our Click fraud Policy for details.


Billing Questions

Q. I advertise on Getit.in. How all can I pay the bills?
A. You can pay your bills by using our Online Payment Gateway or by sending in a cheque or DD drawn in favour of GETIT™ Info services ltd. at GETIT™ Info services, B-8 Bahadurshah Zafar Marg, 1st Floor, New Delhi - .

Q. What if there isn't left any balance in my Getit.in Advertiser's Account?
A. In case there isn't left any balance in your Advertiser's account, your advertising program would be stopped until any balance is resumed in your account. To avoid this, we will send you a reminder when your balance amount reaches to 25% of the Capital Amount deposited initially.


7. Yellow Pages Questions

Q. How can I be listed at Printed Getit™ Yellow Pages?
A. Once you add your business listing at Getit.in, it will automatically be also included in our other media yellow page searches, i.e. Printed GETIT™ Yellow Pages, GETIT™ Mobile Search, GETIT™ NOW Voice Search and GETIT™ SMS Search.

Q. How can I advertise at Printed GETIT™ Yellow Pages?
A. To advertise at Printed GETIT™ Yellow Pages, fill in the form here and choose from our various advertising programs.

Q. Does updating my business details at Getit.in also update the details at Yellow Pages Directory?
A. Yes, updating any business detail at Getit.in also updates it at printed GETIT™ Yellow Pages Directory.

8. Mobile Search

Q. What is GETIT™ Mobile Search?
A. GETIT™ Mobile Search is the mobile edition of our Getit.in local search engine. This enables you to access getit.in through your Internet enabled mobile phone. Head to "http://www.getit.in/index.aspx"index.aspx or http://m.getit.in on your mobile phone browser and instantly start searching for local businesses 24/7 from wherever you are.

Q. Are the search results from online search and mobile search similar?
A. Yes, GETIT™ provides the same results through its online search and mobile search.

Q. What mobile handsets and service providers are compatible for Getit™ Mobile Search?
A. All Internet enabled Mobile Phones and all major mobile phone operators in India are compatible for GETIT™ Mobile Search.

Q. How can I narrow down on my Search Results?
A. You can narrow down on your search results by using one of our refine search options as 'Refine by location' and 'Refine by Category'. Check out our Search Tips for more details

Q. Where does 'Call Now' feature connect me?
A. Getit.in provides 'Call' option with each business listing. When clicked upon, this would connect you directly to the concerned business.

Q. Will I be charged for making calls through Getit™ Mobile Search's 'Call Now' option?
A. Getit.in provides this service free to all its users. Only your service provider will charge you for the call as per your tariff plan.

Q. How can I be listed at Getit™ Mobile Search?
A. Once you add your business listing at Getit.in, it will automatically be also included in our other media yellow page searches, i.e. Printed GETIT™ Yellow Pages, GETIT™ Mobile Search, Getit™ Now Voice Search and GETIT™ SMS Search.

Q. How can I advertise at Getit™ Mobile Search?
A. To advertise at GETIT™ Mobile Search, fill in the form here and choose from our various advertising programs.

Q. Does updating my business details at Getit.in also update the details at Getit™ Mobile Search?
A. Yes, updating any business detail at Getit.in also updates it at printed GETIT™ Yellow Pages Directory.


9. Voice Search

Q. What is Getit™ Voice Search?
A. GETIT™ Voice Search is a 24 hr tele-service allowing users to access information on local businesses by calling us at 044444 44444. Dial this number from anywhere in India at anytime of the day.

Q. What would be the charges for calling at '044444 44444'?
A. GETIT™ provide this service for free to all its users. You pay only to your mobile operator as per your tariff plan.

Q. Why does GETIT™ ask for some personal information when a call is made for voice search?
A. We do this to customize your experience.

Q. Is my personal information secure?
A. We respect the privacy of our customers and take all steps to keep your personal information confidential. Read our Privacy Policy for details.

Q. How can I advertise at Getit™ Voice Search?
A. To advertise at GETIT™ Voice Search, fill in the form here and choose from our various advertising programs.

Q. Being an advertiser at Getit™ Voice Search, how do I track the calls I receive through Getit™ Voice Search?
A. GETIT™ provides monthly reports to their advertisers on their advertising programs' performance, whereby you get a report of all the calls you have received through GETIT™ Voice Search.

10. SMS Search

Q. What is GETIT™ SMS Search?
A. GETIT™ SMS Search is a text message based local search service, which enables you to search for products, services or businesses via your wireless phone device. This enables you to perform local search through your mobile phone device even when it is not Internet enabled.

Q. What are the charges per SMS for Getit™ SMS Search?
A. GETIT™ provides this service for free to all of its users. You pay only to your mobile operator for text messages as per your tariff plan.

Q. Are the results from Voice Search and SMS Search similar?
A. Yes, the results are similar from both the services.

Q. Which Mobile Service providers support this service?
A. All major mobile service providers in India support this service.

Q. How can I get my business promoted in GETIT™ SMS Search?
A. To promote your business at GETIT™ SMS Search, fill in the form here and choose from our various advertising solutions.

Q. Being an advertiser at Getit™ SMS Search, how do I track the visitors I get through Getit™ SMS Search?
A. GETIT™ provides monthly reports to their advertisers on their advertising programs' performance, whereby you get a report of all the calls you have received through GETIT™ SMS Search.


11. Getit.in Questions

Q. What is Getit.in Search Engine?
A. Getit.in is a search engine dedicated to deliver business based search results. By using certain keywords you can find the search results of your interest. This interactive medium combined with advanced search capability of Getit.in provides you with best products/services and company search results.

Q. How does Getit™ help us to find our information?
A. Getit.in is a huge database of information from various cities and towns of India. Getit™'s database has all the products/services and contact information of organizations in operating in the Indian market. Getit.in will help you in finding products/services and company names by very simplified search technology.

Q. How does Getit™ Search benefit you?
A. The search technology of Getit.in is developed implementing artificial intelligence technology that understands the meaning of queries asked by any common man. The artificial intelligence technology also prompts the system to give much faster search results than the conventional technique of matching keywords.

Getit.in will allow you find your products/services and company name just in no time. The search result you find would be extensive following a simple search method. You can find your products/service and company name and also locate the exact location of the companies in the map given just within a fraction of seconds, making your search more beneficial. The search method of Getit.in is user-friendly and time saving.

Q. What are the different search options Getit.in offers?
A. The different search options on Getit.in are:
  • Search by Products/Services
  • Search by Company Name
  • Search by Area/Map
  • Narrow Search

Q. Why should you use it?
A. GETIT™ enables its users to perform their local search whichever way they prefer. Which is why, GETIT™ gives its users the option to access information through different media as Getit.in online search, GETIT™ Mobile Search, GETIT™ SMS Search, GETIT™ NOW Voice Search, our 24 hr tele-service, websites and mobiles.

Q. Who Uses Getit.in?
A. Four search categories namely: All, Product/Services, Company Name, Map to get you the most relevant and precise results.

- Map marked results to show you the exact locations.
- Results refining by Location or Related Keywords (on the left hand side)
- Results refining by Matching Category. (On top of the results)
- A completely dedicated search engine working on brilliantly designed artificial intelligence. An explorer just needs to type (even the least) relevant keyword and the AI makes the remaining search voyage of mere clicks and scrolls. A feature not many search engines can boost of.
- Suppose if you are looking for XYZ dealer and you just type XYZ, our dedicated automation not only shows you the keyword's results but saves your typing effort by displaying very related keywords like 'XYZ dealer, XYZ cleaners' etc.

Q. What happens to my personal information?
A. We respect the privacy of our customers and take all steps to keep your personal information confidential. Read our Privacy Policy for details.